About the role

This job is perfect for you, if you dreamt of being a detective in another life. 

Senior Verification Associate will be responsible for analyzing and verifying committee members’ documents. The role entails managing the verification process. This includes recording, examining, analyzing and verifying committee members’ information by making calls, using social media and requesting additional information if required.  We are looking for someone who is detail oriented, intellectually curious and a great team player. 

Your responsibilities will include

• Responsible for analyzing and verifying committee members’ documents to decide if members can take the committee that they have applied for. 

• Use alternate methods to verify a profile, for example via social media channels, making calls and requesting information further.

• Monitor Oraan Members credit exposure by reviewing account balances and assigned credit limits.

• Work in cross-functional teams for an efficient work flow and enhance customer experience. 

• Assist in policy development and research 

• Proactive approach towards customer escalation, evaluating complex applications without compromising Oraan’s values and policies.

What working at Oraan looks like

At Oraan, our team members are our greatest asset. We foster a culture of collaboration, innovation, continuous growth, and celebrating your unique identity. Here’s how we help our teams achieve the mission we are on:

• Market Competitive Salaries

• Extensive family medical insurance-To help cope up with difficult situations

• Holidays, Cause we all need a break sometime

• Maternity & Paternity Leaves-To take that well deserved break and spend some time 

• Paid time off for your Birthday-To enjoy the day off with your friends and family

• Additional Cost of Living Allowance-To help maintain the increasing cost of living

• Super Discounted Oraan Committees-To help take advantage of what it's like to be a customer on the inside

• Earned Wage Access-To help meet those ever increasing costs

• Regular get togethers and social activities - We gotta have fun too right?

Join us on our journey to transform the world of finance, one customer at a time.

• Bachelor’s degree in related field, like statistics, mathematics, economics, accounting, or finance

• 1-2 years of experience in financial services, tech, or related industry

• Ability to spot patterns from discrete and vague data points (e.g. social media, identity cards, financial data, Oraan member data)

• Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email 

• Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution

• Strong analytical and decision-making skills

• Ability to work with others in a closely collaborative team environment

• Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you’re willing to do what needs to be done for the success of your team and you are comfortable with change