Position: IT Support Specialist – Network & Server Solutions
Location: Karachi
Job Type: Full-Time
Experience Level: Mid-Level (2–4 years)

About the Role:
We are looking for a proactive and technically skilled IT Support Specialist to join our team. The ideal candidate will have hands-on experience in troubleshooting and maintaining network infrastructure and server systems, ensuring smooth operations and minimal downtime.

Key Responsibilities:

• Provide Tier 1 and Tier 2 IT support for hardware, software, networking, and server-related issues.
• Monitor and maintain network performance, including switches, routers, firewalls, and Wi-Fi access points.
• Install, configure, and troubleshoot Windows and Linux-based servers.
• Perform regular system backups, patch management, and updates.
• Management of Fortinet, Security surveillance and Access controls. 
• Collaborate with vendors and service providers for network and server support.
• Maintain accurate documentation of systems, configurations, and procedures.
• Ensure compliance with IT policies and security protocols.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience (2–4 years) in IT support with a focus on network and server troubleshooting.
• Strong knowledge of TCP/IP, DNS, DHCP, VPNs, and firewall configurations.
• Experience with Windows Server, Active Directory, and basic Linux server administration.
• Familiarity with virtualization technologies (VMware/Hyper-V) is a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage multiple priorities.

What We Offer:

• Competitive salary and benefits package
• Professional development opportunities
• A supportive and tech-savvy work environment